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FAQ

Can we still move houses in light of the COVID-19 situation?

As of the 5 November 2020, The Government guidelines confirm that moving activities can continue to operate and our company under no exception is working in full speed. Our removal professionals adhere to safe moving practices, including and not limited to wearing a face covering, practising social distance where possible and regularly sanitising all work surfaces and hands. We kindly ask our customers to co-operate in safe moving by also wearing a face covering and practising social distancing from our operatives where possible. 

What will the price be?

All of our services are quoted individually and the price depends on a number of factors, such as: size of the move, access to the property, number of removers required, etc. When requesting a quote, the more details you provide, the more accurate the quotation will be.

What areas do you cover?

We are based in Derby and cover all Derbyshire, Nottinghamshire, Leicestershire, the rest of the East Midlands and nationwide.

What if I am unsure of the size of my move?

No worries, just give us a call. We can always visit you and quote in person or by a video-call.

Will you dismantle and assemble my furniture?

As a general rule - no. However, if this was agreed upon quotation, then we will perform any necessary activity to the best of our ability.

Can we stop at another address for

a pick-up?

Yes, we will always tailor our services to your requirements. However, to avoid disappointment, we ask that you mention any such requirements at the time of booking.

Will you empty my loft?

We can certainly empty your loft, given that there is a safe access (fitted staircase) and light in the loft. In all other cases, unfortunately, we will need all items brought down prior to the move.

Do I have to empty all of my furniture?

Please empty any bigger furniture, such as wardrobes and any unstable furniture. We cannot be responsible for the safety of your items left inside.

What if I need your services last minute?

Give us a call! We can get on the road at the time of your call, provided the availability. We do not operate strict notice policies, so feel free to enquire about any last-minute needs.

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K & K Moves Limited

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Contact

0133 221 9002

07846 618657

Address

Marlborough House
2 Charnwood Street
Derby DE1 2GT

©2022 by kkmoves.co.uk.

 K & K Moves Limited, registered in England and Wales. Company number: 12491577.

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